To start a text/instant message or video chat:
Go to "Advanced Search"
Click on "Online Now"
See who is online and click on "Chat with me" or "Chat Now":
Wait 10 seconds for the other party to get an invitation, and start chatting!
Note: Our chat system requires you to have Macromedia Flash installed. To test your browser for
Flash click here.
How does this site differ from the competition?
In many ways! Please see the About Us section for complete details.
How do I get started/sign up?
• Complete our sign up form (it's fun, and only takes minutes)
• Attach a picture
• Login, click on
"Upgrade Membership" to choose the membership plan that best
suits you!
What are community emails and why?
Our community emails keep you informed of changes to the site, our policies and special promotions.
We encourage you to take advantage of all the news and special promotions advertised in the emails and
send us some feedback.
You can email your photos to
photos@jqscorp.com or mail them to our photos department at:
JQS Corp, Inc.
PO Box 66524
5800 Cavendish
Montreal, Quebec H4W 3J6
What is included in a
free/paid membership?
We're happy to provide clarification about our memberships. Being part of the site and posting a profile is absolutely free.
At no cost, you may:
• Post a profile and attach a picture
• Answer all emails
• Read your email and receive winks from other members
• Do as many advanced searches as you wish
• Be invited to chat (text/video) with other members
• Receive our community emails
All paying membership plans include these additional benefits:
• Send emails with your contact information (not automated winks) to people you are interested in
• Initiate chat sessions with members of your choice
• More search options using Pro-Selector
• Surf the profiles of members anonymously
• Free session with our Love Coach
How much does a premium membership cost?
To communicate with all members of your choice, take up a membership plan and start meeting people today.
A. Login.
B. Select "Upgrade Membership/Premium Membership".
C. Choose the membership plan of your choice.
D. Choose your payment method.
Once your payment is approved, you will receive an email message confirming your new membership status.
Click Here to upgrade
your membership now!
We accept:
Do non-paying members show up on my search
results?
Yes, all members show up on your searches so that your pool of potential candidates is significantly
large from the start, helping you to have many matches until you meet your bashert.
We believe that helping you find high quality matches is our most important task. We encourage you to
Upgrade and select a membership that fits your needs.
Our site was created to improve communication among the Jewish community and facilitate singles finding
their bashert. Our mission is to help you find your match, wherever he/she might be. We are pleased to
report that since we began operations, we have lost many customers and continue to lose more every year.
I just signed up for a plan but wish to select a lengthier plan, can
I upgrade?
If you have signed-up for a plan within three to five
business days and wish to upgrade your plan,
Contact
Us to authorize a change to your subscription.
You can only upgrade your
membership plan, not downgrade.
What types of payments do you accept?
You can pay by:
All fees are payable in USD and can be processed directly on our site by clicking on Upgrade. If you
wish to have our customer service take your order personally, you are welcome to Contact
Us during business hours.
If you do not wish to use a credit card, we accept Money Orders, Cashier's Checks and personal checks.
Please make sure you make the Money Orders, Cashier's Checks and personal checks payable to us,
and send to:
It says I need "Cookies" to login? What do I do? Click here for help with cookies...
This fix is simpler than you think, and takes 30 seconds!
I get a message saying that someone is already using my email?
You are getting this message because your email is already in our database.
Please email Customer
Service at contacts@jqscorp.com with your email address, member ID and/or phone number. You most
likely have several profiles, one of which already has that email in use combined with another password
(not the same one you are inputting).
What if I've forgotten my password?
If you have forgotten your password,
click here. We will email it to you.
How do I upgrade my account to a premium membershipexpires?
A. Login.
B. Select "Upgrade Membership/Premium Membership".
C. Choose the membership plan of your choice.
D. Choose your payment method.
Once your payment is approved, you will receive an email message confirming your new membership status.
Click Here to upgrade
your membership now!
How do I find out when my premium membership expires?
Simply click on Edit Profile, the date will be listed under general account information.
How do I suspend my account?
Please contact us by phone to request that your account be suspended.
If you have a success story, please share it with us!
Here is an example of how to change your email address.
A. Login.
B. Click on "Edit Profile".
C. Click on "Log In Info - email, password"
D. A new page will come up, including your email address. Simply type your new email address in.
Note: If a pop up comes up advising you of incomplete information, please complete the required information before clicking on "submit",
E. Click on "Submit" at the bottom of the page.
First impressions count! Place your best foot forward! One of the biggest reasons listed for not
communicating with potential matches is an incomplete profile.
Please remember to press the "Submit" button on the bottom of your profile
to save the changes.
What is your policy on personal information?
Your personal information is kept confidential on our records. We keep this information for
administrative purposes and in case we need to contact you. This information is not shared with
any other of our partners, third parties or ever sold.
Yes you can. You can use your first name or a nickname for all of your communication on the site.
To have your nickname displayed:
A. Go to Edit Profile
B. Select which name you wish to have displayed in the "Nickname" field.
C. Select use my nickname only
D. Click on submit.
Please note: We will edit offensive nicknames, or nicknames that give out personal information. We
randomly add numbers and letters to nicknames to protect your privacy. Your last name is confidential
information and no one ever sees it nor can they retrieve it on the system.
Can personal information be included in a public profile?
No. Personal information such as telephone numbers, emails, and web sites, can't be displayed on public profiles. This is Halachacly and ethically wrong; and we consider repeat offenders as attempting to steal. We discourage anyone from contacting a member with personal information posted. We do have financial aid available, if you are not able to afford this service. For an application form, please write to: contacts@jqscorp.com
A. Have the profile of the person you wish to email on the screen.
B. Click on the "Contact Me!" button on that member's profile.
C. Once the contact button is pressed, a box like this will appear:
Type a subject. Type your message, and click "Send Message"
Your email will be sent anonymously to the mailbox of the other person. We will also send a
notification to the other person's regular email address, so they know they have a message from you.
We will also include a link back to your profile, so that the reader can easily see who on the site
sent them a message.
Your e-mail address will not be disclosed at any time until you decide to disclose it yourself.
If you are a non-paying member, to begin sending email login and click on "upgrade" or "Premium Membership" to choose the membership plan that best suits you!
What is a wink?
A wink, just like in the real world, shows your
interest in someone you saw online. It simply stamps the other person's profile with this automated
message.
Only sending a member an email or chat invitation can begin an actual conversation.
Remember: Non paid members can't respond to winks.
If you are a paid member, do not use winks as the other party will only be able to wink back. A wink contains
no personal information you will not establish a connection. If you are a non-paying member,
login and click on "upgrade membership" to choose the membership plan that best suits you!
How do I send a Wink?
A. Login
B. Have the profile of the person you wish to wink on the screen.
C. Click on "Wink."
How do I use Video/Audio/Text Chat?
When you are logged in, you can send instant messages to other members who are online as well providing
you are a paid member. Non-paid members can receive invitations to chat.
A. Click on the "Chat with me now" button on that member's profile.
B. This button will appear if that member is online also. Otherwise, this button will not be available
as an option.
C. If you have a web cam you can send video messages by clicking on "Send AV".
Enjoy!
Search order - which profiles come up first?
If you have a basic membership profiles are displayed according to most viewed profiles with pictures first.
If you are a premium member, you can select to view profiles according to: Any Order, Activity (from most recent login),
Newest (from most recent sign-ups), from most frequent viewings. These options are on the Advanced Search page.
How can I appear at the top of searches?
A. Place a photo on your profile
B. Login regularly
By doing these two actions, you are increasing your
visibility and your profile will appear at the top of searches made by
other members.
Can I search anonymously?
A. Login
B. Click on Edit Profile
C. Turn on feature that allows you to search without stamping profiles in About Me.
Note: You need to be a paid member to use this feature.
Members who have upgraded to one of our membership plans can search and look at profiles anonymously. This
means that as a subscriber, you are able to turn on this feature in your profile that will enable you to look
at other member's profiles without stamping them with your member ID number.
To subscribe, login and click on "upgrade membership" to choose the membership plan that best suits you!
What is the best way to get members to reply to my emails?
First impressions count!
A. Good content, descriptive not general
B. Clear Picture, head-shot with a smile!
C. Well-written intro email
Place your best foot forward! One of the biggest reasons listed for not communicating with potential matches
is an incomplete/ambiguous profile.
How do I increase my search results?
You may consider selecting "flexible" in your advanced search fields to have a greater number of profiles selected.
A. Login
B. Click on "Advanced Search"
C. Select "flexible" in the categories you can be flexible in
D. Write in as many nearby telephone area codes as possible in the boxes so your target area is wider
E. Click on "Search"
F. You will see several pages of profiles appearing before you.
G. Click on "View My Profile" to view member profiles.
How do I get more matches?
A. Login
B. Select "Advanced Search"
C. Fill out the search boxes with the criteria you are looking for
D. Write in as many nearby telephone area codes as possible in the boxes so your target is wider
E. Click on "Search"
F. You will see several pages of profiles appearing before you.
G. Click on "View my Profile" to read
member profiles.
Note: Make sure that each area code is written in
one single box.
How many users do you have in my
area?
We have well over 100,000 users across North America and the world. Thus we have many members in your area, which can result in finding that special person for you. Narrow your search by placing telephone area codes that are in your area on the advanced search page.
Note: Make sure that each area code is written in one single box.
You can post a photo by yourself, send it to us by email or mail it to our Photos Team.
Do it yourself by uploading from your computer. Maximum dimensions: 400x400 pixels JPEG format.
A. Login
B. Go to "Edit Your Profile"
C. Select "Click Here to Upload Pictures"
D. Select the photo files from your hard drive
This is what the screen looks like:
To email us your photos:
Members can email our graphics department at
photos@jqscorp.com. The maximum dimensions that work best
are 400x400 pixels in JPEG format. Include your username and member ID with your email when
sending us your photos electronically.
To mail us your photos:
This will take a few business days so we recommend you find an alternative if you wish to have your
pictures up as fast as possible. If you mail them to us, make sure to include your username and member
ID in the back of your picture.
Please mail pictures to:
JQSCorp, Inc.
PO Box 66524
5800 Cavendish
Montreal, Quebec H4W 3J6
If you would like to have your photo returned to you, please include a self-addressed and self-stamped
envelope and we will gladly mail it back to you.
We will email you when your pictures have been placed on your profile.
How do I delete a photo?
Email us at photos@jqscorp.com
describing which photo you wish to have deleted from your profile. Please
include your username and member ID in your email.
Where is my photo that I sent to
you?
If you have emailed your photos to us in JPEG format at photos@jqscorp.com, our team is approving
them and is in the process of posting them for you.
If you have sent them by mail, this may take a few business days to receive them, have them scanned,
cropped and placed on your profile. This may be why you are experiencing a delay in seeing them appear
on your profile.
We will email you when your pictures have been placed
on your profile.
Are users required to post a
photo?
Photos are free, optional, and highly recommended. Members with pictures receive more emails and
are more successful on our site.
Putting a photo on your profile will also increase the frequency of your profile showing up on member
searches. Most members choose to view profiles with pictures when they do an advanced search.
Do you have any suggestions on what photos to
post?
Make sure you use a good quality photo. This is the first physical impression you will give. We
recommend close up headshots and full body photos. A nice picture of you smiling is always a winner.
Avoid pictures with other people, pictures taken in dark places and especially those that are outdated
or no longer accurately represent your style today. You will appreciate this from members as well.
Offensive photos will be deleted and may result in suspending your profile without further notice. Also,
pictures that are of anything or anyone else other than yourself such as scenery, your pets, etc.. will
be removed. Please refrain from putting pictures with children on the site.
What is "SingleShots"?
We know
how important a photo is in the online dating world, and yet how hard it
seems to be to find a photo of yourself that you like enough to represent
you. Whether you're new to the online dating world or just want a higher
quality response to your profile, SingleShots can give you a photo that is
relaxed and candid, to capture your personality and attract the people you
want to meet. Check out SingleShots at www.singleshots.com
Unfortunately our site is not fully compatible with WebTV. We apologize for any inconvenience.
Please consider accessing the Internet from a friend or neighbor's computer. Most public libraries
now offer free web access. Internet cafes are also very popular and not too expensive.
